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Cloud-based VoIP for Business

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Keeping your business up and running amidst the current pandemic sweeping the globe can seem like a somewhat impossible task, as there are so many obstacles that appear to stand in your way thanks to measures such as social distancing and working from home. However, there are several ways that you can continue to operate as normal despite the hurdles you face, and you can ensure that your business can thrive as usual with productivity at ultimate levels in every location. The experience may be one which is particularly stressful and negative, but it can also be a great learning…

Carolina Digital Phone’s Hosted VoIP Phone System for the Roofing Industry According to research by IBIS World, the market size for roofing contractors has surged to $41.9 billion a year, which represents a 5.2% increase from 2014 levels. What’s more, the industry is projected to grow 2.1% through 2020, and a survey by RoofingContractor.com found that 82% of both residential and commercial roofing contractors anticipate higher sales over the next three years. It’s a great time to be in the roofing industry! Communication Challenges Despite the optimistic outlook and strong, growing demand — especially for storm-resistant, durable, and energy-efficient roofing…

Making the change to a cloud based service could be one of the best things you decide to do for your business. However, there are some business considerations you will need to make to ensure this is the right decision for you at this time. Do You Need More Flexibility? Compared to traditional phone lines, VoIP allows for more flexibility. This is because VoIP services enable just about any company to easily adapt to future changes. A traditional phone system will usually require the purchase of additional hardware, but a VoIP system could safeguard you already. Do You Need Disaster…

North Carolina attorney general Josh Stein announced a coalition of 12 telephone companies and 51 attorneys general to adopt a program to fight unwanted robocalls. This program includes 8 principles to protect phone users from unwanted robocalls and make it easier to prosecute unlawful robocall perpetrators. Josh Stein, NC Attorney General: “Robocalls are the greatest frustration I hear about from North Carolinians,” said Josh Stein. “Last month, my office announced a robocall petition and within days, we’d heard from thousands of people who have been harmed or harassed by these unwanted and illegal calls. Today, I’m proud to lead this…

Affordable Cloud Hosted PBX for Businesses Small businesses are continuously devising strategies to gain an edge over their competitors. Technology has taken leaps and bounds in recent times, making things easier and delivering quicker results to people. VOIP hosted phone systems have a lot of benefits in comparison to the traditional hard line phone systems. Cloud Hosted PBX is shaking up the On-Premise PBX arena. It provides a definitive replacement solution. Here are six reasons that stand-out to embrace a cloud-based PBX for your business: 1. “Outdated” Does Not Exist in the Cloud There are big problems businesses face with…

Now that it is integrated with G Suite, there is a lot of buzz these days about using Google Voice as a business telecommunications solution. Unfortunately, some businesses that have headed in that direction have found the experience frustrating, costly and regrettable. Here are 10 key reasons why: 1. No Business Caller ID Every business knows that caller ID is an absolute must have feature. In fact, it shouldn’t be even called a “feature” at all. It’s a basic staple that simply can’t be an option. This is not 1992 anymore. There are three major problems with Google Voice caller…

As we have looked at previously, there are three categorically different types of VoIP business phone system companies in the marketplace: do-it-yourself mass market vendors, carrier service providers, and established VoIP Solutions Providers. Clearly, you want to partner with a VoIP Solutions Provider, and steer as clear as possible from the other types of companies — because your happiness, success, ROI and shortest path to value all depend on it. To help you make this critical choice — and filter out companies that are unworthy of your time from those that deserve your consideration — here are 5 questions to…

While a lot of business communication these days has shifted to email, chat and instant messaging, rumors that the phone has died have been greatly exaggerated. Here are some eye-opening statistics: Calls to businesses are expected to surpass 169 billion per year by 2020, and are 10-15 times more likely to generate a successful sale or follow-up activity vs. digital form submissions. (Source: BIA/Kelsey) 65% of customers prefer to contact a business by phone, while only 24% are satisfied with only a web form. (Source: Invoca) 75% percent of customers believe that calling is the most effective way to get…

It’s Easy Being Green: How a Cloud Phone System Makes Your Business Environmentally Friendly Reducing your business’s carbon footprint does more than just help protect the environment for future generations — it also demonstrates your community and social leadership, and helps you impress the growing number of consumers who are choosing eco-friendly companies. For example: 81% of consumers feel strongly that companies should help improve the environment. (Source: Conference Board Global Consumer Confidence Survey) 50% of consumers consider a company’s environmental reputation as they make product choices. (Source: Shelton Group) 33% of consumers choose to buy goods and services from…

Your business has decided that upgrading from a costly, inflexible and restrictive on-premise phone system to an agile, advanced and affordable hosted VoIP phone system is the way to go. However, before you can start reaping the rewards of your wise decision, you need to choose the right partner. To help you make this decision, here are 10 essential questions to ask hosted VoIP phone system vendors: 1. Do you specialize in installing and supporting hosted VoIP phone systems? You want to steer clear of vendors that “dabble” in hosted VoIP, while they juggle other business lines. 2. Do you…