Cloud-based VoIP for Business

Affordable Cloud Hosted PBX for Businesses Small businesses are continuously devising strategies to gain an edge over their competitors. Technology has taken leaps and bounds in recent times, making things easier and delivering quicker results to people. VOIP hosted phone systems have a lot of benefits in comparison to the traditional hard line phone systems. Cloud Hosted PBX is shaking up the On-Premise PBX arena. It provides a definitive replacement solution. Here are six reasons that stand-out to embrace a cloud-based PBX for your business: 1. “Outdated” Does Not Exist in the Cloud There are big problems businesses face with…

Cloud-based VoIP for Business

Now that it is integrated with G Suite, there is a lot of buzz these days about using Google Voice as a business telecommunications solution. Unfortunately, some businesses that have headed in that direction have found the experience frustrating, costly and regrettable. Here are 10 key reasons why: 1. No Business Caller ID Every business knows that caller ID is an absolute must have feature. In fact, it shouldn’t be even called a “feature” at all. It’s a basic staple that simply can’t be an option. This is not 1992 anymore. There are three major problems with Google Voice caller…

Hosted VoIP for Law Firms

Communication is key for forward-thinking legal firms. While many law offices focus on attracting local clients, they don’t always opt for local service providers, and this can come at a cost. Local VoIP service providers offer cutting-edge, enterprise-grade telecommunications systems and features with the added bonus of a personal touch. If you’re looking to update or upgrade your VoIP phone service, there are several benefits to opting for local VoIP providers for law offices. The benefits of a VoIP phone service for law offices Law offices deal with a range of clients day in, day out, and they also liaise…

Hosted VoIP for Education

As it stands, school districts across the country are dealing with a budget squeeze. Teachers across the board want to work in an environment whereby they feel they can remain connected, communicating within their building and outside it. For this to be effective, teachers and schools need a phone system that works efficiently, is dynamic and isn’t going to let them down in a time of crisis. It’s one of the biggest reasons that schools are starting to adapt to VoIP systems. Educators are facing a challenge whereby they need to keep up with the times while continuing to provide…

Cloud-based VoIP for Business

As we have looked at previously, there are three categorically different types of VoIP business phone system companies in the marketplace: do-it-yourself mass market vendors, carrier service providers, and established VoIP Solutions Providers. Clearly, you want to partner with a VoIP Solutions Provider, and steer as clear as possible from the other types of companies — because your happiness, success, ROI and shortest path to value all depend on it. To help you make this critical choice — and filter out companies that are unworthy of your time from those that deserve your consideration — here are 5 questions to…

Cloud-based VoIP for Business

While a lot of business communication these days has shifted to email, chat and instant messaging, rumors that the phone has died have been greatly exaggerated. Here are some eye-opening statistics: Calls to businesses are expected to surpass 169 billion per year by 2020, and are 10-15 times more likely to generate a successful sale or follow-up activity vs. digital form submissions. (Source: BIA/Kelsey) 65% of customers prefer to contact a business by phone, while only 24% are satisfied with only a web form. (Source: Invoca) 75% percent of customers believe that calling is the most effective way to get…

Cloud-based VoIP for Business

It’s Easy Being Green: How a Cloud Phone System Makes Your Business Environmentally Friendly Reducing your business’s carbon footprint does more than just help protect the environment for future generations — it also demonstrates your community and social leadership, and helps you impress the growing number of consumers who are choosing eco-friendly companies. For example: 81% of consumers feel strongly that companies should help improve the environment. (Source: Conference Board Global Consumer Confidence Survey) 50% of consumers consider a company’s environmental reputation as they make product choices. (Source: Shelton Group) 33% of consumers choose to buy goods and services from…

Hosted VoIP for Business

Just how dominant has the cloud become across the business landscape? Here are some statistics that confirm beyond any doubt that the on-demand delivery of computer power, database storage, apps, and other IT resources through the cloud is here to stay, and will continue shaping and transforming the future of work for years to come: 83% of workload will be in the cloud by 2020. (Source: LogicMonitor) 85% of enterprises keep sensitive data in the cloud. (Source: Vormetric) 74% of Tech CFO’s say that cloud computing had the most measurable impact on their business in 2017. (Source: Forbes) Spending on…

Government VoIP

As noted by GovTech.com, county governments across the country are increasingly leading the way when it comes to deploying advanced technologies that matter and make a difference to everyday citizens. And one of the most important ways they are demonstrating technological, governance and civic leadership is by switching to a hosted VoIP phone system (a.k.a. cloud phone system). At Carolina Digital Phone, we have extensive experience working closely with both large and small county governments to help them reap the advantages of a hosted VoIP phone system. Here are some of the most compelling benefits: 1. Significant Year-Over-Year Cost Savings…

VoIP Toll Fraud

The good news is that more and more businesses, schools and government agencies are switching to a hosted VoIP phone system, so they can take advantage of key benefits like: Dramatic up-front and ongoing cost savings Seamless scalability in both directions Total mobility Advanced calling features Unified communications Business continuity Integration with other systems in the environment (e.g. CRM, billing, etc.) However, the bad news is that the popularity of VoIP phone systems has attracted the attention of hackers who are trying to steal private data and commit identity theft. Here are four major types of VoIP fraud: Call Transfer…